If you are a business professional you would surely know that your skill
level in these two areas will determine the quality of your whole life.
Every champion and high achiever knows this.
Learn to manage yourself then you can accomplish anything you can dream
up. Self management puts you on the launching pad to all the success you
desire.
We often claim that we know ourselves too well and knowing oneself may
appear to be easy; however, there are subtle natures to us that we have
overseen. To know ourselves isn't a one moment or one day activity; we
need to give considerate time on daily basis on reflecting our gross and
subtle nature's action & reactions.
Same way people management are your ability to manage people, it is a
sign of high emotional intelligence. People's skills are on constant
check always with every decision you take, every move you make and every
word you say.
We will take you through soft skills that are essential to develop
for business professionals. Self-management is actually the first step
to building people skills.
Self
Management Skills
- Self awareness - Self
Awareness is the ability to perceive aspects of our personality,
behaviour, emotions, motivations, and thought process. It is knowing
what drives, angers, motivates, embarrasses, frustrates, inspires you
- Emotion management -
Emotion management refers to the ways in which people influence their
own feelings and expressions and the ways in which they influence other
people. It about being able to control unexpected emotions like anger
and frustration so you can think clearly and at your optimum.
- Self-confidence - The
socio-psychological concept of self-confidence relates to
self-assuredness in one's personal judgment, ability, power, etc. Those
who believe in themselves have access to "unlimited power".
- Stress management - Stress
management involves controlling and reducing the tension that occurs in
stressful situations by making emotional and physical changes. Being
able to stay calm and balanced in stressful, overwhelming situations
- Resilience - Resilience is
the opposite of self-pity, of being fussy. Wealth is no protection
against the shocks life can hand you. Improve coping skills so that you
can better handle life's hardships. Ability to bounce back from a
misstep in your job or career
- Ownership and Responsibility- step-up to uphold the accountability for your actions.
- Persistence and
Perseverance - Persistence means sticking to a course of action and
perseverance involves sticking to a belief or idea; that is being
steadfast or loyal. Ability to overcome challenging situations and
obstacles and maintain the same energy
- Patience - Patience is
indeed a skill. Many people never seem to learn patience, but everyone
can learn it if they try. It is an ability to step back in an emergency
to think clearly or the ability to pause and wait when you are in a rush
or want to rush others.
The whole idea of being people skilled is to know or
find how to bring out the best in others in any situation, rather than
their worst. For a manager it is key asset skill to possess and an
indication of high emotional intelligence. A must have skill set for
business professionals of today. Below mentioned skills help you take
the stock of your skills and to what degree you can successful apply
them.
Interpersonal skills also popularly known as people's skill for it involves sharing of thoughts for a given objectives.
People Skills:
- Communication skills -
Communication skills simply do not refer to the way in which we
communicate with another person. It includes many other things -
listening, the way in which we respond to the person we are speaking,
body gestures including the facial ones, pitch and tone of our voice,
and how you articulate your ideas in writing and verbally to any
audience.
- Presentation skills/
Public speaking- Effective presentations and public speaking skills are
important in business, sales and selling, training, teaching, lecturing
and generally entertaining an audience. It is an ability to maintain
attention and achieve your desired outcome from presenting to an
audience
- Interviewing skills -
Interviewing skills helps you understand what you can expect during the
interview, how you can impress the job employer by stating your strong
points and brushing aside your weak points during the interview, or
accurately assess other's ability or extract the needed information as
an interviewer
- Selling skills - It's not
just enough to know what selling skills are, they need to be practiced
and honed: until they become a habit. This is the ability to build
buy-in to an idea, a decision, an action, a product, or a service.
- Meeting management skills -
Meetings can be very productive. They can also be a waste of time. This
is the skill to efficiently and effectively reach productive results
from leading a meeting.
- Persuasion, Negotiation,
Influence skills - Persuasion involves being able to convince others to
take appropriate action. Negotiating involves being able to discuss and
reach a mutually satisfactory agreement. Influencing encompasses both of
these. The ability to influence perspective or decision making but
still have the people you influence think they made up their own mind.
Ability to understand the other side and reach a win-win resolution that
you find favourably, satisfy both sides, and maintains relationships
for future dealings.
- Team work skills -
Teamwork has become an important part of the working culture and many
businesses now look at teamwork skills when evaluating a person for
employment. This is an ability to work effectively with anyone with
different skill sets, personalities, work styles, or motivation level
- Management skills - the
skills a manager must master to be successful and these management skills build on each other toward success. It is an ability to motivate
and create a high performing team with people of varied skills,
personalities, motivations, and work styles.
- Leadership skills -
Leadership skills turn ordinary employees into highly motivated and
committed Superstars. It is an ability to create and communicate vision
and ideas that inspires others to follow with commitment and dedication.
- Skills in dealing with
difficult personalities - Ability to work well or manage someone whom
you find difficult. When dealing with difficult people, stay out of it
emotionally and concentrate on listening non-defensively and actively.
People may make disparaging and emotional remarks - don't rise to the
bait!
- Skills in dealing with
difficult situations - Can you remain calm in a difficult situation? Do
you try to achieve a positive outcome when you are faced with negativity
or confrontation? Ability to stay calm and still be effective when
faced with an unexpected difficult situation.
- Ability to think /
communicate on your feet (under pressure) - Many times we are put into
situations where we are asked a question and need to give an answer on
the spot, or "think on your feet." It could be a sale or customer
service situation, your manager asking you for a progress report, a
request for your ideas on a new community project, or a job interview.
Ability to articulate thoughts in an organized manner even when you are
not prepared for the question or situation you are in
- Networking skills - A lot
of people think business networking is all about 'selling yourself'
networking isn't about that at all. It's about relationship building and
making yourself and your company attractive to people in a way they
hadn't realised before. Ability to be interesting and interested in
business conversations that motivates people to want to be in your
network.
- Interpersonal relationship
skills - Interpersonal relationship skills help us to relate in
positive ways with our family members and others. Ability to build
trust, find common ground, have empathy, and ultimately build good
relationships with people you like or in positions of power/influence.
- Mentoring / coaching
skills - ability to provide constructive wisdom, guidance, and/or
feedback that can help others further their career development. Why
coaching and mentoring? You will recognise that to survive and prosper
in tough times, the organisation has to be performing at the highest
level of effectiveness so this where mentoring and coaching comes
useful.
- Organizing skills -
Organization skills are fundamental to life. Without good organizing
skills you will stumble through life never achieving satisfaction or
success. It is an ability to organize business gatherings to facilitate
learning, networking, or business transactions.
- Self-promotion skills -
Doing your job well isn't going to get you anywhere if no one is aware
of your accomplishments. Market yourself effectively to the right
people. It is an ability to subtly promote your skills and work results
to people of power or influence in your organization. This will build
your reputation and influence.
Global ACT training programmes takes you through the
real life situations and the most viable solutions. To know on how to
learn these skill sets effectively and how to apply them at hand then
Global ACT could help you. We have various courses to choose from-
corporate training, leadership training, motivational training,
behavioural training, teambuilding training, stress management training,
soft skills training, time management training, presentation training,
attitude building training, train the trainer, sales training,
management training, etc. For more information please see our Inbound
and Outbound Training sections.